Account Representative - State Farm Agent Team Member
Full Time • Westwego - LA - 70094
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
ROLE DESCRIPTION:
As an Insurance Sales & Service Representative, you will play a key role in growing our agency by generating and closing new sales while providing top-tier service to existing clients. This hybrid sales/service position requires strong interpersonal skills, insurance knowledge, and a proactive mindset. You’ll handle inbound leads, outbound prospecting, policy quoting, renewals, account reviews, and cross-selling opportunities—all while ensuring clients feel supported and valued.
RESPONSIBILITIES:
As an Insurance Sales & Service Representative, you will play a key role in growing our agency by generating and closing new sales while providing top-tier service to existing clients. This hybrid sales/service position requires strong interpersonal skills, insurance knowledge, and a proactive mindset. You’ll handle inbound leads, outbound prospecting, policy quoting, renewals, account reviews, and cross-selling opportunities—all while ensuring clients feel supported and valued.
RESPONSIBILITIES:
• Prospect for new business through referrals, networking, leads, cold outreach, and community involvement to meet or exceed sales goals.
• Conduct needs analyses with prospects and clients to recommend appropriate coverage options (personal lines, commercial, life, etc.).
• Prepare and present accurate insurance quotes, explain policy features/benefits/coverage gaps, and close sales.
• Service existing accounts
• Cross-sell and upsell additional coverages during service interactions and annual reviews to increase client retention and agency revenue.
• Maintain detailed client records in our agency management system
• Respond promptly to client inquiries via phone, email, text, and in-person meetings.
• Build and nurture strong, trust-based relationships to generate referrals and achieve high client satisfaction.
QUALIFICATIONS:
• Active Louisiana Property & Casualty (P&C) license required (Life & Health a plus).
• Active Louisiana Property & Casualty (P&C) license required (Life & Health a plus).
• 1–3+ years of experience in insurance sales, customer service, or a related role preferred (will consider motivated entry-level candidates with strong sales aptitude and a willingness to learn).
• Proven track record of meeting sales targets and providing excellent customer service.
• Excellent communication, negotiation, and problem-solving skills.
• Self-motivated, organized, and detail-oriented with the ability to multitask in a fast-paced environment.
Compensation: $54,000.00 - $80,000.00 per year
We're Hiring!
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- I have been a State Farm agent since 2010.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- We have 31 years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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